INTRODUCTION
The tenth step is to develop coordination and communication strategies for recovery. Coordination and communication are essential for successful recovery, and is key task of the lead agency during the recovery planning process. Starting from the identification of a lead agency, coordination involves a unified and integrated effort towards achieving the agreed recovery vision, impacts, outcomes, and outputs.
The special condition of post-disaster recovery, is that many actors are involved: lead agency, government departments (national, provincial, and district), civil society organizations, international development partners, and of course, the affected population. The lead agency may identify that all actors will have different objectives and different expectations for recovery, which may then influence the recovery process. Therefore, coordination and communication has been in a key challenge after previous disasters in the region, when a clear strategy was not specified and implemented by the lead agency.
DEVELOP THE COMMUNICATIONS FRAMEWORK
The following are key issues faced after previous disasters:
- How the recovery plan will be disseminated across the various stakeholders?
- How feedback mechanism will be processed?
- How to manage public expectations?
- How to prevent potential conflicts and how to settle any conflicts that may arise from project implementation?
- How to facilitate inter-agency collaboration for effective recovery?
- How to coordinate government (national and local) and international development partners?
- How to consult with affected sectors and people?
- How to share the information from monitoring and evaluation?
– TO ADD –
The following diagram explains the intended results of communication during post-disaster recovery, and the outputs required:
| Key Results | Outputs |
| Effective Communication to Guide The Implementation of Recovery Process | Information easily shared between sectors and ministries. |
| Consultations between central government and communities are ongoing | |
| All actors begin to coordinate information and progress, partially bridging relief and recovery actors | |
| Clear and realistic goals for recovery are communicated, minimizing unrealistic expectations | |
| Efficient Central Oversight Mechanism That Can Manage Bottlenecks Using Qualified Staff and Information Systems | A clear strategy with policy to implement a communication campaign enables all actors to be aware of changes in the recovery program |
Source: adapted from the “Guide to Developing Disaster Recovery Frameworks”, produced by the Global Facility for Disaster Reduction and Recovery (GFDRR) of the World Bank, the European Union, and United Nations Development Programme (UNDP), 2014.
